FAQ

You can always call or email us with questions, but here are some common questions we get asked.


FAQ

1. What deficiencies do you cover?
Almost anything on your deficiency list! Yes, it’s a massive list in your hands, but our teams have a massive list of skills and experience. Because we do so many types of deficiency repair, we are confident in calling ourselves your one-call deficiency experts. Go ahead. Give us your punch list. See how much can get done with one call.
2. Why should I used Deficiency Group and not have each trade address their own deficiencies?
Managing many different trades is incredibly time consuming. Between phone calls, making sure they show up, getting the work done in a timely manner, and ensuring the work is done right, having trades do deficiency work can really delay project completion. Also, don’t waste your time calling back trades who didn’t do it right the first time. Deficiency Group gets it done right, quickly, and with all the items on your punch list.
3. What are your teams like? Our building is already tenanted, so we need people who are professional and courteous.
Our teams know how important it is to be clear and courteous with homeowners and tenants. Our work reflects on your company as well as ours, so from clean clothing and friendly smiles, to professional behaviour and quality workmanship, our teams leave homeowners happy to have us in their homes.
4. How do I know you’ll do a good job?
We make sure deficiencies are fully addressed and ready for use. We make clear what can and can’t be restored, so you know exactly what to expect. We don’t give false promises. Then, our teams use their training and years of experience to get the job done. If we say we can restore it, we get it done right.
5. Can you handle large projects?
We work on all sized projects, but we specialize in large construction projects with hundreds of units. High rises and multi-story parking garages, you name it. Our teams have done it and are able to take on your building.
6. Can you really get scratches out of glass?
With our patented scratch removal process, we get scratches out of glass and leave it crystal clear. You can quickly have clear distortion-free glass on your windows, doors, furniture and facades.
7. Do you work directly for homeowners with damage that needs repair?
While the majority of our work is with construction companies, we certainly attend to repair and restoration work for individual homeowners. Damaged bathtubs and appliances, along with scratched glass and flooring, we can restore a wide range of home damage.
8. How do I get a quote?
Give us a call. We can be onsite within a day to assess your deficiency list and let you know what we can do.
Get A Free Quote (604) 305-3364
Call To Get A Quote