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4.6out of 59 reviews on Google

Exterior & Interior Glass Restoration

Glass Scratch Removal

  • Response within 24 hours
  • Nationwide service
  • Skilled in-house technicians
  • Many trades, one contractor
  • Keeps your deadlines on track
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Homeowner Issues / Common Glass Scratch Damage

Glass should be crystal clear, and fingerprints and smudges are easy to take care of. Many people incorrectly think that scratches in glass are permanent. They waste money and time replacing windows, glass tabletops, glass doors, and facades. With Deficiency Group’s skilled technicians, have scratches in glass removed quickly. Our system is completely mobile and compact, allowing us to work on site. We restore all types of residential and commercial glass to pristine clarity, without distortion and without weakening the glass in any way.

We have worked with scratches of all sizes and sources. Did you try to remove a sticker or film with a straight razor and scratch your glass? Did your glass doors get scratched in the moving process? Has someone tagged your windows with acid etch graffiti? Have years of use (and abuse) left your glass scratched and hazy? There is no need to live with scratched glass. For a fraction of the cost to replace the glass, Deficiency Group will remove scratches from your glass and return its clarity and integrity.

Many people ask about a glass scratch removal guarantee. We explain that our technicians simply aren’t done until the scratches are gone. That is our guarantee! Your scratched glass will be crystal clear when we are done.

  • Scratched windows
  • Acid etching graffiti
  • Hazy and scuffed glass doors
  • Glass display cases and facades scratched by time and use
  • One contractor for every deficiency trade
  • Scheduling agreed within 24 hours of contact
  • Experienced technicians, not subcontracted labour
  • Work sequenced to protect your completion date
  • Available nationwide for the right project

Common questions

FAQ

  1. What deficiencies do you cover?

    Almost anything on your deficiency list! Yes, it’s a massive list in your hands, but our teams have a massive list of skills and experience. Because we do so many types of deficiency repair, we are confident in calling ourselves your one-call deficiency experts. Go ahead. Give us your punch list. See how much can get done with one call.

  2. Why should I used Deficiency Group and not have each trade address their own deficiencies?

    Managing many different trades is incredibly time consuming. Between phone calls, making sure they show up, getting the work done in a timely manner, and ensuring the work is done right, having trades do deficiency work can really delay project completion. Also, don’t waste your time calling back trades who didn’t do it right the first time. Deficiency Group gets it done right, quickly, and with all the items on your punch list.

  3. What are your teams like? Our building is already tenanted, so we need people who are professional and courteous.

    Our teams know how important it is to be clear and courteous with homeowners and tenants. Our work reflects on your company as well as ours, so from clean clothing and friendly smiles, to professional behaviour and quality workmanship, our teams leave homeowners happy to have us in their homes.

  4. How do I know you’ll do a good job?

    We make sure deficiencies are fully addressed and ready for use. We make clear what can and can’t be restored, so you know exactly what to expect. We don’t give false promises. Then, our teams use their training and years of experience to get the job done. If we say we can restore it, we get it done right.

  5. Can you handle large projects?

    We work on all sized projects, but we specialize in large construction projects with hundreds of units. High rises and multi-story parking garages, you name it. Our teams have done it and are able to take on your building.

  6. Can you really get scratches out of glass?

    With our patented scratch removal process, we get scratches out of glass and leave it crystal clear. You can quickly have clear distortion-free glass on your windows, doors, furniture and facades.

  7. Do you work directly for homeowners with damage that needs repair?

    While the majority of our work is with construction companies, we certainly attend to repair and restoration work for individual homeowners. Damaged bathtubs and appliances, along with scratched glass and flooring, we can restore a wide range of home damage.

  8. How do I get a quote?

    Give us a call. We can be onsite within a day to assess your deficiency list and let you know what we can do.

Request A Free Quote Below

Request A Quote For Glass Scratch Removal

Send us photos and your deficiency list, or call (604) 409-4084. We will tell you what can be restored before we price it.

Service required

Our Promise To Our Clients

The costs to replace damaged building materials can add up quickly on any project—but what if you could repair them instead? We are a one-stop-shop contractor that specializes in cost-saving solutions that allow you to salvage your expensive materials and get your job done right. You only need to make one call.

In every case, we do an initial assessment and consultation before our highly skilled crew provides expert repairs based on each project’s specific requirements. With a reputation for quality work and open communication, our clients continue to request our services project after project.

Companies that call us

  • PCL
  • Ledcor
  • Concord Pacific
  • Citimark
  • Grosvenor
  • Flynn
  • Beedie
  • Aspac
  • Anthem
  • Kindred
  • W
  • Graham
  • Dava
  • Axiom
  • Conwest
  • ITC Construction Group
  • Ellis Don
  • Icon West Construction
  • Ghd
  • Performance
  • Turner Construction
  • Station Square
  • Urban One Builders
  • Nexii
  • Omicron
  • Toro Aluminum

Our Process

  1. Introduction

    We will listen carefully to the customer's problem, understand all the details during our dialogue with them. The key factor for us is identifying whether or not the problem is fixable. We can also show a demo of fixing one the deficiencies to show our proficiency.

  2. Expectations

    Deficiency group meets with their quality assurance manager and discuss the deficiency at hand. This is done to get an idea of how big the deficiency is and get an estimate of the duration and cost. - Free of charge.

  3. Game plan

    We send the detailed quote over email containing all the information about the deficiency, the implications, an estimate of the time required and the cost.

  4. Deficiency Relief

    After the client decides to go ahead, we will come to the site and begin our work. Fix the deficiency and look for other deficiencies which might already exist and provide a detailed description if anything is found.

  5. Reporting

    We offer digital reports on every repair that we work on. Daily weekly or monthly reports are available.

Why Should You Work With Us?

Magicians

Our clients often use this word to describe our skilled technicians because they are knowledgeable experts with the ability to fix various other deficiencies.

Client Appreciation

Within 24 hours of contact, we collaborate with the client to meet their scheduling request. Our services are offered nationwide for the right project.

Bottom Line

Coordinating and organizing different trades to repair deficiencies in the final stages of the project can delay important deadlines and affect the bottom line.

People Like Us

  • Ashley C.

    5 out of 5 stars

    We highly recommend the Deficiency Group for their professionalism and knowledge of stone repair. Our marble flooring was damaged due to flooding. We were concerned it could never be returned to its original condition. Their team explained exactly what they were going to do and answered all our questions about stone repair. They were prompt and left the job site cleaner than when they arrived. My marble never looked better!

    Posted on Google

  • Audrey H.

    5 out of 5 stars

    We bought a home that had marble floors in our bathroom and they were a mess. I called Deficiency Group for stone repair. They repaired the grout, caulking and trim. I honestly can't thank them enough for making my house feel like a home! I would recommend them to anyone for their stone repair needs!

    Posted on Google

  • Boyd S.

    5 out of 5 stars

    A very professional group. From the quotation stage to the finish of the caulking repair project Deficiency Group was great for our group. The workmanship was well done. As we are a small condo, only 4 units they worked well with us all. I would highly recommend this company for caulking repair. Well worth it.

    Posted on Google

  • Charli O.

    5 out of 5 stars

    We really were so fortunate in choosing this company for caulking service. I had read wonderful reviews of Deficiency Group and James explained what would be involved, the cost and why his methods would be long lasting. His team began the work immediately, working long hours and keeping the site spotless at the end of each working day. They came through with amazing results and their workmanship is superior.

    Posted on Google

3,626
Units completed(multiple deficiencies)
$797k
Saved in glass restoration
4,062
Mullions restored
196
Bathtubs saved

Statistics last updated on Feb 17th, 2022