Our Promise To Our Clients
To provide a straightforward and honest approach to requests. We inform the client if the job can be done or not. We don’t give false promises. Our staff members are certified, trained, insured (WCB) and experienced. We also only use high quality and certified materials at all times.
About Glass Scratch
Whether scuffed by flying debris in a storm, scratched by vandals on a graffiti spree or damaged accidentally by trades, Deficiency Group has the tools and expertise to restore scratched glass. Our patented system allows us to remove even deep scratches from glass on almost any surface, leaving it crystal clear while preserving the integrity and strength of the glass. When we are finished with scratched glass, there are no scratches, no distortions, and no evidence of any previous damage. Simply put, we make your window look new again.
We often work with scratched glass both inside and outside of buildings. Since our teams are swing stage certified, we are qualified and experienced in removing scratches in exterior glass at heights. It takes well-developed skills to perform top-quality glass scratch repair from the confines of a swing stage, all while attending to the safety of the repair team as well as people below. Safety is priority, and repairing scratched glass at heights on your building should only be trusted to experts in that unique context.
Residential or commercial buildings alike, we are your one-call deficiency relief for scratched glass and other construction project deficiencies.
Homeowner Issues / Common Scratched Glass
- Windows at ground level and heights
- Glass facades of all sizes and elevations
- Glass doors and awnings
01 - Introduction
We will listen carefully to the customer’s problem, understand all the details during our dialogue with them. The key factor for us is identifying whether or not the problem is fixable. We can also show a demo of fixing one the deficiencies to show our proficiency.
02 - Expectations
Deficiency group meets with their quality assurance manager and discuss the deficiency at hand. This is done to get an idea of how big the deficiency is and get an estimate of the duration and cost. - Free of charge.
03 - Game plan
We send the detailed quote over email containing all the information about the deficiency, the implications, an estimate of the time required and the cost.
04 - Deficiency Relief
After the client decides to go ahead, we will come to the site and begin our work. Fix the deficiency and look for other deficiencies which might already exist and provide a detailed description if anything is found.
05 - Reporting
We offer digital reports on every repair that we work on. Daily weekly or monthly reports are available.
Why Should You Work With Us?
Our clients often use this word to describe our skilled technicians because they are knowledgeable experts with the ability to fix various other deficiencies.
Within 24 hours of contact, we collaborate with the client to meet their scheduling request. Our services are offered nationwide for the right project.
Coordinating and organizing different trades to repair deficiencies in the final stages of the project can delay important deadlines and affect the bottom line.
People Like Us
Our experience with Deficiency Group has been fantastic. The Deficiency Group’s team are top notch professionals who do what they say they will do, regardless of the challenges faced.
Deficiency Group was recommended to me by one of our trades. We brought them onboard for a big rush job, and it quickly became clear that they were capable of a great deal, so I freely, and confidently gave them more tasks. Our client was very happy with the outcome, and since then we've brought Deficiency Group back several times for a whole range of surface repairs, and they've done an excellent job every time. High-quality, prompt, professional, efficient, and friendly.
Very reliable, Great repair work on hard surfaces such as tile, granite and bath tubs- very efficient and cost effective – highly recommend the Deficiencies Group
As a Deficiency and their team make my job a lot easier. I recommend their services to anyone, especially for quality, detailed surface repairs
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Services from Deficiency Group are trusted, reliable and professional. Please fill out the form completely, and we will get back to you within 24 hours.