Our Promise To Our Clients
The costs to replace damaged building materials can add up quickly on any project—but what if you could repair
them instead? We are a one-stop-shop contractor that specializes in cost-saving solutions that allow you to salvage your
expensive materials and get your job done right. You only need to make one call.
In every case, we do an initial assessment and consultation before our highly skilled crew provides expert repairs based on each project’s specific requirements. With a reputation for quality work and open communication, our clients continue to request our services project after project.
While tiles are often the focal point of many spaces, the grout that holds them in place quickly becomes the unintended focus when it’s damaged or stained. Don’t let damaged grout on your walls and facades, tiles and pavers in paths, or on terraces and pool decks become what people see. Grout can be professionally restored and waterproofed, with no difference between existing and restored grout.
Grout repairs should always be done by experienced and expert professionals. Our team knows the difference between harsh chemicals and methods that actually weaken grout. We use appropriate methods and materials for the conditions and needs of your exterior grout damage.
Waterproofing also needs expert hands and materials. Often, porous surfaces aren’t waterproofed or are poorly waterproofed. Deficiency Group’s waterproofing ensures that your building’s precious assets are protected from water penetration. Save your building from cracks due to frost and freeze damage, as well as leaks and water issues due to cracks and openings.
Deficiency Group are specialists in construction project deficiency repair for both the interior and the exterior of your in-progress projects and occupied commercial and residential spaces.
Common Grout and Waterproofing Damage
- Grout damaged by dropped tools
- Waterproofing improperly installed that leads to crack due to heat exposure to or cold temperatures
- Grout and surfaces stained by substances used by trades
01 - Introduction
We will listen carefully to the customer’s problem, understand all the details during our dialogue with them. The key factor for us is identifying whether or not the problem is fixable. We can also show a demo of fixing one the deficiencies to show our proficiency.
02 - Expectations
Deficiency group meets with their quality assurance manager and discuss the deficiency at hand. This is done to get an idea of how big the deficiency is and get an estimate of the duration and cost. - Free of charge.
03 - Game plan
We send the detailed quote over email containing all the information about the deficiency, the implications, an estimate of the time required and the cost.
04 - Deficiency Relief
After the client decides to go ahead, we will come to the site and begin our work. Fix the deficiency and look for other deficiencies which might already exist and provide a detailed description if anything is found.
05 - Reporting
We offer digital reports on every repair that we work on. Daily weekly or monthly reports are available.
Why Should You Work With Us?
Our clients often use this word to describe our skilled technicians because they are knowledgeable experts with the ability to fix various other deficiencies.
Within 24 hours of contact, we collaborate with the client to meet their scheduling request. Our services are offered nationwide for the right project.
Coordinating and organizing different trades to repair deficiencies in the final stages of the project can delay important deadlines and affect the bottom line.
People Like Us
Our experience with Deficiency Group has been fantastic. The Deficiency Group’s team are top notch professionals who do what they say they will do, regardless of the challenges faced.
Deficiency Group was recommended to me by one of our trades. We brought them onboard for a big rush job, and it quickly became clear that they were capable of a great deal, so I freely, and confidently gave them more tasks. Our client was very happy with the outcome, and since then we've brought Deficiency Group back several times for a whole range of surface repairs, and they've done an excellent job every time. High-quality, prompt, professional, efficient, and friendly.
Very reliable, Great repair work on hard surfaces such as tile, granite and bath tubs- very efficient and cost effective – highly recommend the Deficiencies Group
The Deficiency Group and their team make my job a lot easier. I recommend their services to anyone, especially for quality, detailed surface repairs
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Statistics Last Updated on Feb 17th, 2022
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