Our Promise To Our Clients
To provide a straightforward and honest approach to requests. We inform the client if the job can be done or not. We don’t give false promises. Our staff members are certified, trained, insured (WCB) and experienced. We also only use high quality and certified materials at all times.
About Stone Restoration
Natural stone is often a selling feature in homes and an attractive addition to offices and public spaces. Its refined look, however, is susceptible to damage. Is your marble dinged from things being dropped on it? Has wear and tear left your granite chipped or etched in some areas? Have common cleaning chemicals stripped the sheen from some areas of your terrazzo or travertine or tiles?
Don’t replace damaged stone. Deficiency Group can repair, restore, polish, and seal natural stonework to as-new condition. We work with stone floors and countertops, as well as stonework in shower stalls, on walls and fireplaces, and even in art and facades. We know the vital importance of preparing the surface carefully, repairing the damage to match the surrounding areas, and resealing the stone to protect it. Repairing stonework often involves also repairing nearby grout, caulking, and trim. We work carefully to restore the entire damaged area to a brilliant and elegant finish.
We can restore natural stone, whether it’s simply cleaning and polishing stone to bring back lustre and shine or fully restoring stone to a pristine and durable surface, free from cracks and chips.
Stonework damage needs expert work. Avoid homeowner issues by getting construction deficiencies done right before tenants move in.
Homeowner Issues / Common Stonework Damage
- Stonework with stains and dull spots
- Chips and dings in stone countertops
- Cracks and breaks in stonework
- Surface and sheen imperfections on granite
- Stone with scratches and etching damage
- Group, caulking and Sealant issues with stone counters or facades
01 - Introduction
We will listen carefully to the customer’s problem, understand all the details during our dialogue with them. The key factor for us is identifying whether or not the problem is fixable. We can also show a demo of fixing one the deficiencies to show our proficiency.
02 - Expectations
Deficiency group meets with their quality assurance manager and discuss the deficiency at hand. This is done to get an idea of how big the deficiency is and get an estimate of the duration and cost. - Free of charge.
03 - Game plan
We send the detailed quote over email containing all the information about the deficiency, the implications, an estimate of the time required and the cost.
04 - Deficiency Relief
After the client decides to go ahead, we will come to the site and begin our work. Fix the deficiency and look for other deficiencies which might already exist and provide a detailed description if anything is found.
05 - Reporting
We offer digital reports on every repair that we work on. Daily weekly or monthly reports are available.
Why Should You Work With Us?
Our clients often use this word to describe our skilled technicians because they are knowledgeable experts with the ability to fix various other deficiencies.
Within 24 hours of contact, we collaborate with the client to meet their scheduling request. Our services are offered nationwide for the right project.
Coordinating and organizing different trades to repair deficiencies in the final stages of the project can delay important deadlines and affect the bottom line.
People Like Us
Our experience with Deficiency Group has been fantastic. The Deficiency Group’s team are top notch professionals who do what they say they will do, regardless of the challenges faced.
Deficiency Group was recommended to me by one of our trades. We brought them onboard for a big rush job, and it quickly became clear that they were capable of a great deal, so I freely, and confidently gave them more tasks. Our client was very happy with the outcome, and since then we've brought Deficiency Group back several times for a whole range of surface repairs, and they've done an excellent job every time. High-quality, prompt, professional, efficient, and friendly.
Very reliable, Great repair work on hard surfaces such as tile, granite and bath tubs- very efficient and cost effective – highly recommend the Deficiencies Group
As a Deficiency and their team make my job a lot easier. I recommend their services to anyone, especially for quality, detailed surface repairs
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