Glass Scratch
Removal

Our patented solution removes scratches from glass of all types. Enjoy glass that is strong, clear, and distortion free.


Learn More

Our Promise To Our Clients

The costs to replace damaged building materials can add up quickly on any project—but what if you could repair them instead? We are a one-stop-shop contractor that specializes in cost-saving solutions that allow you to salvage your expensive materials and get your job done right. You only need to make one call.

In every case, we do an initial assessment and consultation before our highly skilled crew provides expert repairs based on each project’s specific requirements. With a reputation for quality work and open communication, our clients continue to request our services project after project.

About Glass Scratch
Removal

Glass should be crystal clear, and fingerprints and smudges are easy to take care of. Many people incorrectly think that scratches in glass are permanent. They waste money and time replacing windows, glass tabletops, glass doors, and facades. With Deficiency Group’s skilled technicians, have scratches in glass removed quickly. Our system is completely mobile and compact, allowing us to work on site. We restore all types of residential and commercial glass to pristine clarity, without distortion and without weakening the glass in any way.

We have worked with scratches of all sizes and sources. Did you try to remove a sticker or film with a straight razor and scratch your glass? Did your glass doors get scratched in the moving process? Has someone tagged your windows with acid etch graffiti? Have years of use (and abuse) left your glass scratched and hazy? There is no need to live with scratched glass. For a fraction of the cost to replace the glass, Deficiency Group will remove scratches from your glass and return its clarity and integrity.

Many people ask about a glass scratch removal guarantee. We explain that our technicians simply aren’t done until the scratches are gone. That is our guarantee! Your scratched glass will be crystal clear when we are done.

Trades workers don’t always pay attention, and scratched glass is expensive to replace. Let Deficiency Group’s team restore scratched glass and other construction deficiencies. We are your one-call deficiency repair.

Homeowner Issues / Common Glass Scratch Damage

  • Scratched windows
  • Acid etching graffiti
  • Hazy and scuffed glass doors
  • Glass display cases and facades scratched by time and use

Our Process

01 - Introduction

We will listen carefully to the customer’s problem, understand all the details during our dialogue with them. The key factor for us is identifying whether or not the problem is fixable. We can also show a demo of fixing one the deficiencies to show our proficiency.

02 - Expectations

Deficiency group meets with their quality assurance manager and discuss the deficiency at hand. This is done to get an idea of how big the deficiency is and get an estimate of the duration and cost. - Free of charge.

03 - Game plan

We send the detailed quote over email containing all the information about the deficiency, the implications, an estimate of the time required and the cost.

04 - Deficiency Relief

After the client decides to go ahead, we will come to the site and begin our work. Fix the deficiency and look for other deficiencies which might already exist and provide a detailed description if anything is found.

05 - Reporting

We offer digital reports on every repair that we work on. Daily weekly or monthly reports are available.

Why Should You Work With Us?

People Like Us

  • Derek L.
    I was really impressed by the professionalism and the quality of caulking repair done by this company, during the construction of my commercial unit. The pricing was fair, the quality of the caulking job on the line and the overall experience very pleasant. I already have recommended them to my friends.  
    Derek L.
    A satisfied client of our caulking service
  • Jamie-Lee A.
    Amazing experience with these guys! They were detail oriented and very professional in their work. The caulking repair was not easy but the job done was fantastic with a lot of skill. I would highly recommend their caulking services to all my family and friends. Thanks again for all your hard work.
    Jamie-Lee A.
    A satisfied client of our caulking service
  • Jaspal R.
    I was referred to Deficiency Group by a friend to fix the windows and re-caulking on my low-rise office building. Their team was fast, efficient and an absolute expert in their field. I felt confident in their ability and was incredibly pleased with the finished caulking work.  I would recommend James and his team to anyone looking for any caulking repair services.
    Jaspal R.
    A satisfied client of our caulking service
  • Justine H.
    I just recently hired James and his team to re-caulk all my windows and doors. They were great to deal with, he answered all my caulking questions, came when he said he would and most importantly very tidy. I would highly recommend Deficiency Group to anyone. Excellent quality caulking service, A++ Contractor!
    Justine H.
    A satisfied client of our caulking service
  • Boyd S.
    A very professional group. From the quotation stage to the finish of the caulking repair project Deficiency Group was great for our group. The workmanship was well done. As we are a small condo, only 4 units they worked well with us all. I would highly recommend this company for caulking repair. Well worth it.
    Boyd S.
    A satisfied client of our caulking service
  • Zoe R.
    Deficiency Group performed a first-class caulking service on our windows. They showed up on time, did a great job, and cleaned up after they were done. Very professional. I would highly recommend Deficiency Group for all your caulking repair needs. Thank you guys!
    Zoe R.
    A satisfied client of our caulking service
  • Charli O.
    We really were so fortunate in choosing this company for caulking service. I had read wonderful reviews of Deficiency Group and James explained what would be involved, the cost and why his methods would be long lasting. His team began the work immediately, working long hours and keeping the site spotless at the end of each working day. They came through with amazing results and their workmanship is superior.
    Charli O.
    A satisfied client of our caulking service
  • Phoenix R.
    James was responsive when coming out to the site and communicated well and timely with any issues or concerns.  The caulking repair job was done as described and quoted.  The job site was cleaned up at the end of every day and there was little to no interference with tenants or neighbours.  I would not hesitate to engage or recommend Deficiency Group for future caulking needs.
    Phoenix R.
    A satisfied client of our caulking service
  • Stephen W.
    I like the fact that I can trust these guys. Everything we agreed upon was honoured in a timely fashion. The crew are experts in caulking. I even changed the original plan based on provided advice (thank you!). Overall, nice job. I would recommend Deficiency Group to friends and family.
    Stephen W.
    A satisfied client of our caulking service
  • Evan R.
    Looking to repair the caulk on our windows and revealing along walls on the concrete slab, Deficiency Group assessed and provided a detailed and fair caulking service quote.  The work was excellent; highly professional, visually perfect and always fast and on schedule.  We are very impressed and highly recommend them!
    Evan R.

    Caulking service client

  • Ricardo S.
    Excellent communication, highly knowledgeable, and able to adapt to the changing scope of our building's needs.  Our concrete wall was cracked, but Deficiency Group repaired and re-sealed them and now they look like new.  Work was done on time and at a very reasonable cost, and they were even able to take on a few additional caulking repairs to the building while they had all of their equipment on site.  I am very happy to have worked with them, and I will definitely consider working with them again in the future.
    Ricardo S.
    A satisfied client of our caulking service
  • Hareem B.
    Deficiency Group’s staff were extremely professional, friendly, and most certainly experts in their field. They conducted caulking around my windows. They were punctual, did a thorough inspection of the site, and provided a detailed plan and explanation on what work needed to be conducted.  The price was reasonable and the caulking service was completed within the agreed timeframe. I highly recommend Deficiency Group!
    Hareem B.
    A satisfied client of our caulking service
  • Katherine M.
    Thank you Deficiency Group for excellent quality stone restoration work! The marble floors haven't looked this great since the original installation!! I am completely amazed by the quality work that they produced!! I would highly recommend them to everyone I know who is looking for stone restoration!
    Katherine M.
    A satisfied client of our stone restoration service
  • The stone repair work done by Deficiency Group to fix some significant chips in our kitchen granite counter tops was impeccable. They came to our home and we’re friendly and professional and did a fantastic job. My granite looks better that it did brand new. I will definitely recommend them to family and friends. I will use them for all our stone repairs!
    John B.
    A satisfied client of our stone repair service
  • Audrey H.
    We bought a home that had marble floors in our bathroom and they were a mess. I called Deficiency Group for stone repair. They repaired the grout, caulking and trim. I honestly can't thank them enough for making my house feel like a home! I would recommend them to anyone for their stone repair needs!
    Audrey H.
    A satisfied client of our stone repair service
  • Ashley C.
    We highly recommend the Deficiency Group for their professionalism and knowledge of stone repair. Our marble flooring was damaged due to flooding. We were concerned it could never be returned to its original condition. Their team explained exactly what they were going to do and answered all our questions about stone repair. They were prompt and left the job site cleaner than when they arrived. My marble never looked better!
    Ashley C.
    A satisfied client of our stone repair service
  • I cannot express how impressed I was by the professionalism and excellent stone repair service Deficiency Group provided for my home. Our ceramic tiles and marble are almost 20 years old and now look brighter, cleaner, and brand-new. We wanted to tear them out and replace them, but the stone repair service they provided saved us THOUSANDS! I would absolutely recommend them to anyone. Thank you so much!!
    Martinez J.
    A satisfied client of our stone repair service
  • The Deficiency Group came to my home for stone repair to fix a damaged marble bathroom counter top and I was so thrilled with their work!! The workman was kind, polite and professional. He also worked very cleanly by prepping the surrounding area before he started. The bathroom he worked in was left spotless. I can't even see a single sign that a chip was ever there. I definitely recommend using them for all your stone repair needs! Thank you for excellent customer service!
    Steven S.
    A satisfied client of our stone repair service
  • We had hired the Deficiency Group for stone repair to fix our counter top. A few hours of work and they look like they were newly installed. My kitchen is looking new and beautiful. Excellent work stone repair done by their team. We can't thank you enough!!
    Lois S.
    A satisfied client of our stone repair service
  • Rachel P.
    I had lived in my home for thirty years and the marble in the front entry way was very worn and it was in need of replacing. However, a friend suggested that I call Deficiency Group for stone restoration. In just 4 hours they were able to make it look like new. They are worth every penny! Thank you for amazing stone restoration work!
    Rachel P.
    A satisfied client of our stone restoration service
  • John P.
    Deficiency Group is a very professional company that pays attention to every detail. From booking the appointment to the completion of the stone restoration job, everything went smoothly! We are very satisfied with the work that they did on our home. Thank you!!!
    John P.
    A satisfied client of our stone restoration service
  • Donald D.
    For several years I had been having the floor cleaned by the same cleaning company, It was cleaned, but I was never completely satisfied. With Deficiency Group they exceeded all of my expectations for stone restoration on my kitchen floor. It really brought new life to my stone. The best money I've ever spent. Honestly worth every penny!!
    Donald D.
    A satisfied client of our stone restoration service
  • Deficiency Group did an spectacular stone restoration job on the stone throughout my home. The work done by their team was excellent and were very attentive to detail. They were prompt, professional and always available for questions. I highly recommend!! We are very pleased with the quality of their stone restoration work!
    Levi P.
    A satisfied client with our stone restoration service
  • Robert L.
    Never did I think my floors would look this good again! Deficiency Group was great from the first moment I called to set up the appointment. The workers were so nice and professional and super respectful of my home. I would highly recommend them to anyone who needs stone restoration!!
    Robert L.
    A satisfied client with our stone restoration service
  • 作為一個物業管理員, Deficiency Group 令我的工作變得非常簡單, 因為他們把全部大小維修的工作都做得非常妥當。 我會向任何人推荐他们的服务,特别是他們详细的表面维修服務。
    Kevin Barrett - 缺陷和服务经理
    Performance Construction
  • Deficiency Group幫我們对瓷砖,花岗岩和浴缸等坚硬表面进行维修, 他們的工作做得非常出色, 有效且成本效益高, 我强烈推荐這家公司。
    Dean Mandzuk - 客户服务经理
    Mondiale Development LTD By Pinnacle
  • Our experience with Deficiency Group has been fantastic. The Deficiency Group’s team are top notch professionals who do what they say they will do, regardless of the challenges faced.
    Ryan Siemens - Project Manager
    PCL Constructors Westcoast Inc.
  • 我们的同行向我推荐了Deficiency Group。我们招了他们进行一项趕急的大工程。當他们開始處理這個項目時,我就很快觀察到他们的工作能力很强。从那时起,我们已经多次将Deficiency Group带回来进行各种表面维修,并且他们每次都做得非常出色。高品质,及时,专业,高效,友好。我們的客户对结果非常满意。
    Sam Mansour
    Executive Group Development
  • 我们和Deficiency Group的合作经验非常棒。Deficiency Group的团队是顶尖的专业人士,无论面临何种挑战,只要是他們答應的,他們一定做到。
    Ryan Siemens - 项目经理
    PCL Constructors Westcoast Inc.
  • Deficiency Group was recommended to me by one of our trades. We brought them onboard for a big rush job, and it quickly became clear that they were capable of a great deal, so I freely, and confidently gave them more tasks. Our client was very happy with the outcome, and since then we've brought Deficiency Group back several times for a whole range of surface repairs, and they've done an excellent job every time. High-quality, prompt, professional, efficient, and friendly.
    Sam Mansour
    Executive Group Development
  • Very reliable, Great repair work on hard surfaces such as tile, granite and bath tubs- very efficient and cost effective – highly recommend the Deficiencies Group
    Dean Mandzuk - Customer Care Manager
    Mondiale Development LTD By Pinnacle
  • The Deficiency Group and their team make my job a lot easier. I recommend their services to anyone, especially for quality, detailed surface repairs
    Kevin Barrett - Deficiency and Service Manager
    Performance Construction
3,626

units completed
(multiple deficiencies)

$797k

saved in glass
restoration

4,062

Mullions
Restored

196

bathtubs
saved

Statistics Last Updated on Feb 17th, 2022

Past Work Gallery

FAQ

1. What deficiencies do you cover?
Almost anything on your deficiency list! Yes, it’s a massive list in your hands, but our teams have a massive list of skills and experience. Because we do so many types of deficiency repair, we are confident in calling ourselves your one-call deficiency experts. Go ahead. Give us your punch list. See how much can get done with one call.
2. Why should I used Deficiency Group and not have each trade address their own deficiencies?
Managing many different trades is incredibly time consuming. Between phone calls, making sure they show up, getting the work done in a timely manner, and ensuring the work is done right, having trades do deficiency work can really delay project completion. Also, don’t waste your time calling back trades who didn’t do it right the first time. Deficiency Group gets it done right, quickly, and with all the items on your punch list.
3. What are your teams like? Our building is already tenanted, so we need people who are professional and courteous.
Our teams know how important it is to be clear and courteous with homeowners and tenants. Our work reflects on your company as well as ours, so from clean clothing and friendly smiles, to professional behaviour and quality workmanship, our teams leave homeowners happy to have us in their homes.
4. How do I know you’ll do a good job?
We make sure deficiencies are fully addressed and ready for use. We make clear what can and can’t be restored, so you know exactly what to expect. We don’t give false promises. Then, our teams use their training and years of experience to get the job done. If we say we can restore it, we get it done right.
5. Can you handle large projects?
We work on all sized projects, but we specialize in large construction projects with hundreds of units. High rises and multi-story parking garages, you name it. Our teams have done it and are able to take on your building.
6. Can you really get scratches out of glass?
With our patented scratch removal process, we get scratches out of glass and leave it crystal clear. You can quickly have clear distortion-free glass on your windows, doors, furniture and facades.
7. Do you work directly for homeowners with damage that needs repair?
While the majority of our work is with construction companies, we certainly attend to repair and restoration work for individual homeowners. Damaged bathtubs and appliances, along with scratched glass and flooring, we can restore a wide range of home damage.
8. How do I get a quote?
Give us a call. We can be onsite within a day to assess your deficiency list and let you know what we can do.

Request A Quote

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